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Why Sourcing Parts Slows You Down

Most workshops lose hours chasing parts, calling suppliers, comparing options, and second-guessing availability. It’s unbillable time, and if the wrong part turns up, you’re back to square one.

The Parts Lab exists for one reason, to keep your workshop moving. We take the search off your hands and do it properly the first time:

  • We check multiple suppliers
  • We compare price and availability
  • We match the right spec for your job

No shortcuts. No guesswork. Just practical solutions that work.

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The Parts Lab Sourcing Process

  1. Tell us what you need: Send through your vehicle details and the hard-to-find part you're after.
  2. We confirm the job: We’ll call you to confirm specs, timing, and whether you want new, used, or OEM options.
  3. We search everywhere: We source parts across NZ, Australia, and internationally to find the best option available, based on your requirements.
  4. You get options: We come back to you with clear choices: price, availability, and lead time.
  5. You stay moving: You get the part without losing hours chasing it yourself.

How long does it take to source a part?

It depends on the part and where it’s coming from. Local parts can often be sourced the same day, while international options may take longer. The Parts Lab will give you a clear timeframe upfront when you request a part.

Source Hard-To-Find Parts with The Parts Lab

The Parts Lab was built for workshops, fleets, and operators who can't afford delays.

  • Faster turnaround
  • Less downtime in your workshop
  • Access to global suppliers
  • Cost-effective options, not just the first option
  • Confidence you’ve got the right part

We don't just supply hard-to-find truck parts. We can also supply workshop consumables and support ongoing parts supply for your business, keeping everything streamlined in one place.

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Why Choose The Parts Lab?

The Parts Lab is not a parts catalogue, we’re a workshop-built solution. This service was created because our own heavy diesel technicians were losing time chasing truck parts. 

Now, we’ve built a system that gives that time back to you, keeping your business moving. Our Parts Lab expert Andrew sources parts not just for Auckland, but businesses all over New Zealand.

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Struggling to find parts fast?

Get in touch with The Parts Lab today. Tell us what part you need and we'll source it for you. Call us on 09 238 0138 or click below.

Contact Us

Frequently Asked Questions

Get answers to your questions about parts sourcing.

How long does it take to source a part?

It depends on the part and where it’s coming from. Local parts can often be sourced the same day, while international options may take longer. We’ll give you a clear timeframe upfront.

Do you only source truck parts?

No, we can source parts for trucks, trailers, machinery, and other heavy diesel equipment.

Can you find hard-to-get or discontinued parts?

Yes, that’s what we specialise in. We search across multiple suppliers and regions to track down parts that aren’t easy to find.

Do you offer new, used, and OEM parts?

Yes, we’ll present the best options available, including new, used, and OEM, depending on your budget and urgency.

Is there a cost for the service?

In some cases, a sourcing fee may apply. We’ll always discuss this with you before we start.